This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Friendship Heights Chiropractic , 5100 Wisconsin Ave NW # 251, Washington, DC 20016.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: DC, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Friendship Heights Chiropractic , accessible from here.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Cookies by PrivacyPolicies Generator.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
We may use third-party Service Providers to provide better improvement of our Service.
Google Places
Google Places is a service that returns information about places using HTTP requests. It is operated by Google
Google Places service may collect information from You and from Your Device for security purposes.
The information gathered by Google Places is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
By visiting this page on our website here.
By mail: 5100 Wisconsin Ave NW # 251, Washington, DC 20016
My visit yesterday was exceptional. Dr. Hancock explained everything that was going on with me and the treatment he was proposing. He started the treatment right away and I felt better upon walking out. I know that it’s gonna take some time, but it was just such a relief from the pain immediately and as well as knowing that with continued treatment I can get better. The office was extremely neat and clean, which is very important to me. The office assistant was very pleasant and helpful with her greeting me upon arrival and with answering the questions that I had. I am definitely happy that I found Friendship Heights Chiropractic , and I’m looking forward to a great healing time with them.
Friendship Heights literally has my back. Easy scheduling, super friendly staff, and I walk out standing taller and better aligned every time. Dr Hancock is fantastic.
Yemi is the best massage therapist I've ever had. It's a lovely office, great staff.
Professionalism was more than I expected, courtesy, and helpfulness was outstanding.
I suffered from vertigo for many years and tried different approaches with little success. Dr. Hancock correctly identified the issue and performed the Epley maneuver to reposition the inner ear crystals, and the results were incredible and truly life changing.<br>I’m now continuing treatment with Dr. Hancock for my lower back, including chiropractic adjustments and decompression, and I’m already seeing improvement.<br>I highly recommend Dr. Hancock to anyone dealing with vertigo, back pain, or anyone looking for a knowledgeable chiropractor who genuinely cares about long-term healing.<br>The office manager is very professional and responds quickly to questions. I strongly recommend Friendship Heights Chiropractic services!<br><br>M.H.
My experience with Kia was just out of this world. She is so kind & experienced. She really knows how to make people happy & relaxed. After leaving, I felt so much better. She’s a real life angel & super star ❤️
I have been with this group for 10 years. They know how to relieve pain.
Dr. Hancock is a caring practitioner who offers advice and encouragement for your complete health well-being.
This was an urgent visit right after Xmas- easy to make an appointment and great care !
Dr Hancock a d his assistant Angelica are warm and welcoming, the office is cheerf and attractive, and the treatments are very effective. Highly recomended.
Dr.Hancock is very polite helpful nice manner<br>Thank you for being compassionate and attentive<br>Zem<br>Regards
Between Dr. Hancock superb chiropractic care and Yemi's incredible massage therapy I was able to recover from a very painful and scary neuromuscular injury in my upper back sending immense nerve down my arm into my fingers from a combination of poor desk posture and muscular overuse (training). After months trying different chiropractors and neuromuscular specialists, I was beginning to feel hopeless until I found Friendship Heights Chiropractic - could not recommend them more. Dr. Hancock was the first doctor to actually listen to my issues, take an x-ray of my spine/alignment and figure out a recovery program.
I want happy with all the forms I had to fill out most had informationwith same information. After that i was very happy. Talking with chiropractor was appropriate and was quick. Minimal xrays. His skills was top notch! I've seen chiropractors for 35 years and he one of 2 of the very best.
Great adjustments, friendly and open atmosphere.
I have been seeing Dr. Hancock now for over 3 years. I’ve always received the best care and my chronic back issues have substantially gotten better. Everyone in the office is very friendly and I always look forward to going into for my appointment. Would definitely recommend!
Caring and concerned chiropractor. Excellent office staff. Definitely recommend this practice.
If you have any chiropractic or therapuetic massage needs I cannot recommend the team at Friendship Chiropractic enough. They saved my back and in turn increased my quality of life. If you are thinking of trying a chiropractor or are in need of massage look no further.
For more than 10 years both my wife and I have been treated by Dr Hancock He is critical to our pain free back issues.
Clean safe and clear advice on how to improve your health
A True Top 1% Chiropractor – Dr. Hancock is Exceptional<br><br>As someone who has used chiropractic care for over 30 years, I can confidently say Dr. Hancock at Friendship Heights Chiropractic is in the top 1%. His knowledge and skill are outstanding, and he deeply understands the mind-body connection. He is a great person and always goes the extra mile.<br><br>He's not only helped me recover quickly from painful sports injuries, but his work has also significantly reduced my stress and considerably increased my overall health.<br><br>As a bonus, you couldn’t find friendlier and more supportive staff than Angelica and Nakeea. They keep the office moving efficiently and are always a pleasure to engage with.<br><br>For exceptional care and remarkable results, I highly recommend Friendship Heights Chiropractic and Dr. Hancock. Now you know!
Very pleasant, listened intently to my description of symptoms, took a thorough history,and explained procedures before and as they were being performed.
I came to Dr. Hancock with some serious injuries that I thought I would never overcome. Today I can say that if it weren't for this practice, I would not be as healed as I am today. I still have some healing to do, but I am 90% of the way there and it would not be possible without Dr. Hancock.
Dr. Hancock works miracles. My knee pain was so severe that I couldn’t walk. I saw Dr. Hancock and with a few adjustments, my pain was gone. I was relieved that I did not need surgery or some other serious procedure
Super efficient and professional staff and lots of practical information from the chiropractor as well. Hours work well for those needing evening hours.
Excellent chiropractic care. We have been patients here for over 30 years. Have been kept in good health and spinal connection by Dr. Hancock for the last 15 years. The office staff is wonderful. Highly recommend this practice.
After months of pain in my leg, I was finally able to get much needed relief. I highly recommend Dr. Hancock for many reasons: he listened to my issues, he showed me why I was having pain in my leg from my x-ray and then he treated me until I'm much better! He also recommended I see an orthopedist for another issue that he said he couldn't help with. I appreciate his honesty and interest in my health and his team is great! I'm in and out so quickly and only need to see him every couple of weeks at this point. I've personally recommended him to several friends and colleagues as well and will continue to do so!
Great place for massage. Clean. Well-organized. Responsive. Masseuse was professional and knowledgeable. She found and worked out all the knots in my back, shoulders and legs. Prices are reasonable. I will most definitely be going back.
Dr. Hancock is knowledgeable, friendly and frank. His care is excellent and he provides sound advice. And the office staff are invariably helpful and efficient in filing insurance claims. Highly recommended!
Dr, Hancock had done a fantastic job relieving my arm and neck pain and I highly recommend his services.
I'm a big believer in the beneficial effects of regular massage. My previous provider did not return to practice after the pandemic shut-down, and since then I've been searching for a new massage therapist. I'm so delighted to have found that Friendship Heights Chiropractic offers massage services too. After my first appointment, I immediately bought the discount package of five massages. Really happy to know my monthly massage will help keep me in good shape!
I've gone to Dr. Hancock for a little over a year for spinal adjustments following a sports injury. He's dramatically reduced my back pain and has patiently answered any questions I've had. Very friendly front desk staff and flexible scheduling options as well. It's a pleasure to visit Friendship Heights Chiropractic every week.
I highly recommend Dr. Hancock. He and his staff treated me well and so professionally. And my pain is gone!
I have seen Dr. Hancock for many years. He has helped through many difficulties, including avoiding surgery for an hernia. And he is wonderful being. Angelica always takes care very kindly and efficiently of the admin. Thorough recommend the practice.
Dr. Hancock was knowledgeable and provided a great treatment plan.
Dr. Andrew Hancock was outstanding. His knowledge and personal care is world-class. My wife and I visit him regularly for issues we used to go to our MD. His diagnostic and healing abilities are world-class.
I had my first visit at Friendship Heights Chiropractic on May 23. I was impressed with how professional the office is run. Dr. Hancock was warm and comforting as he explained to me the treatment I need. I felt like I was in good hands. I’m going to continue my treatment with them. I highly recommend you check them out.
April 16, 2024<br>Dr. Hancock is an extremely thoughtful and precise chiropractor. He carefully reviews the patient's situation, condition and desire for level of treatment. He takes careful and deliberate steps as one begins treatment. By that, I mean he gently gears his treatment to prevent doing too much too fast, so the patient is not overwhelmed with excessive treatment and put into possible discomfort at the beginning of the process when one starts on as a new patient. His expertise, in my opinion, is centered about a holistic longer-term approach of adjustments looking over a designed period of time to get long standing results. (I am now on my 25th appointment since I first joined his practice as a client, and after being x-rayed and analyzed.) All of his adjustments have been subtle in how my body has responded, and I have gently become aware of my having more daily flexibility, agility, and range of motion over time. (Neck and lower back have been my issues and what he is targeting to "fix" for me.) His treatments have positively snuck up on me, because several of my issues have lifted without my dwelling on results on a day-to-day basis. There is no question that Dr. Hancock cares about his clients. He is very warm and very professional too. He answers all of my questions thoroughly when I ask highly specific inquiries. Dr. Hancock is very efficient with his client's time, so if you have to have adjustments during a workday schedule you will find this extremely helpful. The office, itself, is run in a very efficient manner and waiting time is minimal. (I have never waited more than 10 minutes for treatment and on those visits, I had to fill out forms. Most visits I have been seen within 5 minutes, at most, from singing in.)<br>As a client for 5 1/2 months now, I have been treated very kindly and I have nothing but nice things to say about Friendship Heights Chiropractic care. The office staff are exceptionally warm, thoughtful, helpful, and polite. I feel as though I am in good hands, and I have great trust in Dr. Hancock. My treatments have completely resolved my pain, tightness, and very poor motion of my pelvic area, lower back, and neck. I could barely lift my right leg more than 6 inches off the ground and had horrendous balance (putting on pants) when I first joined this practice. I have totally normal range of motion now and can do upward leg thrusts and bend over to tie my shoes. (I was in such bad shape that I had to tie my shoes by using a step.) My transformation has been dramatic now that time has passed. After having put in a great deal of research looking for a local chiropractor (with excellent reviews) and in range of my neighborhood, I feel like I made a great choice to date! I can honestly say that I never expected a recovery like I have had. My outcome has been a total success.
I have been a client for several years and have always received outstanding care and service. I have always been very pleased with the outstanding service received over the years.
Dr Hancock is outstanding and he listens and tailors treatments. He is supported by warm and friendly staff.
When I moved across town and had to find a new chiropractor after 20 years, I was skeptical that I'd be lucky enough to find another great one. Well Friendship Heights Chiropractic proved me wrong from the very first visit. I'm so thankful for them!<br><br>When I walked in for my first appointment in Jan 2024 I could barely walk. Dr. Hancock listened carefully, asked me questions, and was even able to take xrays right then...and then interpreted/showed/explained them to me just minutes later. When I walked out that day I felt about 90% better.<br><br>I'm still being treated for the issue I had in January (it was pretty bad because I'd waited so long to seek treatment) but after many appointments I can say that I've never waited more than 1 minute. In fact, I'm usually about 5 minute early and they take me back right away! Typically, I sign in, am sent right to one of the rooms to get stretched out for about 5 minutes, and then Dr Hancock (or chiropractic resident Julia) come in immediately. They've both kept me informed on my progress and have recommended quick and easy exercises, and realistic adjustments to my daily habits that have had a big impact on my daily experience and healing. Most of my "regular adjustment" appointments last just 15 minutes...so I can even schedule them on my lunch hour.<br><br>The receptionist is always very welcoming, friendly, and quick. She and the office manager do a FANTASTIC job of keeping on top of what's needed for insurance, and they do the work of submitting for approval...they are so efficient!<br><br>The office is in a larger building which has a convenient parking lot in back. Parking can be validated by either the grocery store (Rodman's) or the gym next door. Parking is never a problem in the parking lot, but there's also street parking in the area.<br><br>I'm so thankful to have found another awesome chiropractor!<br><br>- April P
I have been a patient of Dr. Hancock for many years going back to when he was in Bowie, Maryland and to the present has kept my lower back from a relapse and helped me maintain a good quality of life. I applaud the entire team at Friendship Heights Chiropractic for their professionalism and thank Angelica for going above and beyond in assisting with claims to my health insurance company.
When I started seeing Dr Hancock I was in so much pain in my neck and left shoulder/arm. I had deteriorating discs in my neck which resulted in a pinch nerve and lots of pain. One doctor told me to have neck surgery and another thought that was a really bad idea. Through regular visits with Dr Hancock the pain in manageable. and I often forget it is even there
I have been going to Friendship Heights Chiropractic for about 20 years, initially to deal with critical damage to lumbar vertebrae and then to keep my back healthy and functional. I've worked with three different doctors, all of whom have been extremely skilled, caring and understanding, responsive, and patient. Dr. Hancock is both an excellent practitioner and a lovely person. The office staff have also been consistently pleasant and professional. The practice's processes are efficient and accurate. I recommend them very highly.
Friendship Heights Chiropractic is amazing. The staff is very helpful and great. The road to recovery with my uncomfortable symptoms are being worked on and will have a one of a kind treatment plan. Looking forward to my continuous/successful future appointments.
Been going for years. Staff is always very professional and welcoming. Dr. Hancock is experienced and his treatments are effective.
Dr. Hancock is great. He’s helped me a ton with my back issues.